Terms & Conditions

1. About Delphin

Delphin provides professional business solutions and related advisory, consulting, operational, technology, sales, marketing, process, systems, research, and other business services as described in the applicable engagement.

Specific services, deliverables, fees, timelines, responsibilities, and commercial conditions will be governed by the applicable proposal, quotation, statement of work, service agreement, or other written agreement.

2. Website Use

You may access and use this website for lawful informational and business purposes.

You must not:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Introduce malware, viruses, or harmful code.
• Interfere with the security or operation of the website.
• Misrepresent your identity or affiliation with another person or organization.
• Copy, reproduce, distribute, modify, or commercially exploit protected website content without authorization.
• Use automated systems to access or extract website content in a manner that could reasonably interfere with the website or violate applicable law.

Delphin reserves the right to restrict access where reasonably necessary to protect its website, systems, users, or legal rights.

3. Website Content

Information published on the Delphin website is provided for general informational and business purposes.

While we seek to keep information accurate and current, we do not guarantee that all website content will always be:

• Complete.
• Accurate.
• Current.
• Error-free.
• Available without interruption.

We may modify, update, suspend, or remove website content at any time.

4. No Professional Advice

Unless expressly agreed in writing, information available on the Delphin website does not constitute legal, tax, accounting, investment, financial, medical, or other regulated professional advice.

You should obtain appropriate professional advice before making decisions based on information published on this website.

5. Business Services

The website may describe Delphin's services, capabilities, methodologies, or areas of expertise.

Descriptions on the website do not constitute a binding offer to provide services.

A client engagement becomes binding only when the applicable commercial terms are accepted by the parties through an appropriate written agreement, proposal, statement of work, order form, or other accepted engagement document.

6. Proposals and Quotations

Unless otherwise stated:

• Proposals and quotations are valid only for the period specified in them.
• Fees may be subject to applicable taxes.
• Timelines may depend on Client cooperation and availability of required information.
• Changes to scope may result in additional fees or revised timelines.

The specific terms of an accepted proposal or agreement shall prevail over general website information.

7. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information.
• Providing timely access, approvals and resources reasonably required for the Services.
• Ensuring they have the necessary rights and permissions for materials supplied to Delphin.
• Reviewing Deliverables and providing timely feedback.
• Complying with applicable laws and regulations relevant to their business.
• Maintaining appropriate backups of their own systems and data.

Delphin shall not be responsible for delays caused by inaccurate information, missing approvals, unavailable resources, or other Client dependencies.

8. Fees and Payment

Fees and payment terms will be specified in the applicable commercial agreement.

Unless otherwise agreed in writing, invoices are payable within fifteen (15) days of issue.

Applicable taxes, duties, levies, and government charges may be payable in addition to stated fees unless expressly included.

Delphin may suspend Services for materially overdue undisputed amounts after providing reasonable notice, subject to applicable law and contractual obligations.

9. Intellectual Property

Unless expressly agreed otherwise:

• Delphin retains ownership of its pre-existing methodologies, frameworks, templates, tools, processes, know-how, software, systems, designs, and other intellectual property.
• Clients retain ownership of materials supplied by them.
• Ownership or licensing of project-specific Deliverables shall be governed by the applicable engagement agreement.
• Third-party materials remain subject to their respective licenses and terms.

No rights in Delphin's trademarks, branding, methodologies, software, or proprietary materials are transferred merely by using the website or engaging Delphin.

10. Confidentiality

Each party may receive confidential information from the other in connection with an engagement.

Confidential information must be used only for legitimate purposes connected with the relationship and must not be disclosed to unauthorized persons.

This obligation does not apply to information that is publicly available without breach, lawfully known beforehand, independently developed, or lawfully obtained from another source without confidentiality restrictions.

Confidentiality obligations may continue after an engagement ends where required by contract, the nature of the information, or applicable law.

11. Privacy

Use of the Delphin website and submission of personal information are also governed by our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed as described in the Privacy Policy and applicable law.

12. Third-Party Services and Links

The website may contain links to third-party websites, software, platforms, tools, or services.

These are provided for convenience and do not necessarily constitute endorsement by Delphin.

Delphin is not responsible for third-party content, availability, security, terms, privacy practices, or performance unless expressly agreed otherwise.

13. Availability and Security

We aim to maintain reliable website availability and reasonable security controls.

However, we do not guarantee that:

• The website will always be available.
• The website will be uninterrupted.
• All errors will be corrected immediately.
• The website will be free from vulnerabilities.
• Information transmitted through the internet will always be secure.

You use the website at your own reasonable risk.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and general website content are provided on an “as available” basis without warranties other than those expressly provided in a signed agreement.

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Delphin shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from use of the website.

This includes, where legally permissible, loss of profits, revenue, goodwill, business opportunity, data, or anticipated savings.

For paid Services, any contractual limitation of liability shall be governed by the applicable signed agreement.

Nothing in these Terms limits liability that cannot lawfully be limited, including liability arising from fraud or other non-excludable matters.

16. Indemnification

To the extent permitted by law, you agree to indemnify Delphin against third-party claims, losses, liabilities, damages, and reasonable costs arising from your unlawful use of the website, infringement of third-party rights through materials you provide, or material breach of these Terms.

Any indemnification obligation remains subject to applicable law and the relevant contractual arrangements.

17. Force Majeure

Delphin shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, war, civil unrest, government action, major infrastructure failure, telecommunications disruption, epidemic or pandemic, labour disruption, cyber incidents not caused by Delphin's failure to maintain reasonable safeguards, or failures of essential third-party services.

18. Suspension and Termination

Delphin may restrict or suspend access to the website where reasonably necessary to:

• Protect the website or its users.
• Prevent unlawful or abusive activity.
• Address security risks.
• Comply with legal requirements.
• Protect Delphin's rights or property.

Termination of a specific client engagement shall be governed by the applicable agreement.

19. User Submissions

If you submit information, feedback, suggestions, materials, or other content to Delphin through the website or other channels, you represent that you have the necessary rights to provide such material.

You must not submit unlawful, malicious, defamatory, infringing, or confidential third-party information without appropriate authorization.

20. Marketing and Communications

By submitting an enquiry or requesting information from Delphin, you may receive communications relating to your enquiry, services, proposals, or business relationship.

Marketing communications will be handled in accordance with applicable law and our Privacy Policy.

You may opt out of non-essential marketing communications at any time.

21. Changes to These Terms

Delphin may update these Terms from time to time.

Changes may be made to reflect:

• Changes to our Services.
• Changes to technology.
• Changes to business practices.
• Changes in applicable law.
• Security or operational requirements.

The updated version will be published on this website with a revised “Last Updated” date.

22. Governing Law

Unless a separate written agreement states otherwise, these Terms shall be governed by the laws of India.

Subject to mandatory legal rights, courts located in India shall have jurisdiction over disputes relating to these Terms or use of the website.

For specific client engagements, the governing law and dispute-resolution provisions in the applicable agreement shall prevail.

23. Dispute Resolution

If you have a concern regarding Delphin or our Services, we encourage you to contact us first so that we may attempt to resolve the matter commercially.

Nothing in these Terms prevents either party from seeking urgent legal or equitable relief where necessary to protect confidential information, intellectual property, security, or other rights.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified or interpreted to the minimum extent necessary to make it lawful and enforceable.

The remaining provisions shall continue to apply to the extent permitted by law.

25. No Waiver

Failure by Delphin to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision in the future.

26. Entire Agreement

These Terms govern general use of the Delphin website.

For paid Services, the applicable proposal, statement of work, service agreement, or other written contract constitutes the governing agreement between Delphin and the Client and shall prevail where expressly inconsistent with these website Terms.

27. Contact Us

For questions regarding these Terms & Conditions, please contact:

Delphin

Legal Entity: Delphin

Email: admin@delphin.in

Website: https://www.delphin.in

Registered Address: [Registered address to be confirmed]